What is the Collin County Detention Facility and what happens after booking?
A single county-run jail in McKinney serves every Collin County arrest — here’s the address, who runs it, and the step-by-step flow from booking to release.
- Facility name
- Collin County Detention Facility
- Address
- 4300 Community Ave., McKinney, TX 75071
- Detention Bureau
- (972) 547-5200 — 24 hours
- Operator
- Collin County Sheriff’s Office — main (972) 547-5100
- Bond window
- Same address — open 24 hours, 7 days a week
The Collin County Detention Facility is the only county-operated jail in Collin County. Virtually every custodial arrest in the county — by city police, the Sheriff, or state troopers — ends up here. (A handful of cities such as Frisco and Allen have short-term city holding cells, but defendants are typically transferred to this facility for booking on higher charges.) The building sits on Community Avenue in McKinney alongside the Sheriff’s Office headquarters and the 24-hour bond window, so family members can drive to a single address for all three functions.
- Arrest & transportThe arresting officer transports the person to 4300 Community Ave., McKinney. If the arrest happened at the Frisco City Jail first, transfer to this facility follows once the arresting county is confirmed as Collin.
- Booking & property loggingStaff photograph, fingerprint, and log all personal property. The person receives a Sheriff’s Office (SO) number — keep this; you’ll need it for inmate searches, mail, and money deposits. One change of clothing is retained; all other bulk property can be released to a designee daily between 6–9 a.m.
- MagistrationA magistrate reviews charges, advises the defendant of rights, and sets a bond amount. Magistration courts run twice daily — roughly 8–11 a.m. and 2–5 p.m. (times vary by judge). Only attorneys may appear in person; video access for family is available in the lobby. Texas law requires magistration without unnecessary delay, and no later than 48 hours after arrest (Tex. Code Crim. Proc. art. 15.17).
- Bond postedOnce the bond amount appears in the inmate search, anyone can post it at the 24/7 bond window at the same address. No appointment needed.
- ReleaseAfter the bond clears, the defendant is released through the Detention Facility lobby. Processing time varies with jail volume; allow at least one to several hours after bond payment.
Back to the full Collin County hub for courts, city jails, and court-date lookup.
How do I find someone in the Collin County Detention Facility?
The county’s online roster updates around the clock — start there before making phone calls.
- 24/7 inmate roster
- Detention Facility roster — names booked or released in the last 24 hours; search by name, alias, or SO number
- Comprehensive search
- Collin County Judicial Online Search — cases, inmates, warrants, mugshots; updated daily at 6 p.m.
- Real-time case lookup
- Case Record Inquiry — court calendar + criminal records; updated in real time
- Phone fallback
- Detention Bureau (972) 547-5200 — 24 hours; staff can confirm custody status
You’ll usually need the person’s full legal name and date of birth. Results show the charges they were booked on, the bond amount (once set at magistration), and whether they’re still in custody. If a booking is very recent — within the last few hours — give the system time to update before calling. The SO number shown in results is the key identifier for mail, money deposits, and visit scheduling.
apps2.collincountytx.gov/judicialrecords/inmate) occasionally returns an application error during peak hours. If it’s temporarily unavailable, use the Judicial Online Search portal linked above or call (972) 547-5200 directly. Confirm with the detention bureau that the URL is current before relying on it.For a side-by-side comparison of all DFW county inmate searches, see our DFW jails directory.
How do I visit someone at the Collin County Detention Facility?
Visits are scheduled in advance through ViaPath/ICSolutions — you must be on the approved list before you arrive.
- Schedule a visit
- GettingOut / ViaPath (ICSolutions platform) — register online, then book your time slot
- Scheduling line
- (972) 547-5224
- Session length
- 25 minutes per visit plus approximately 5 minutes walking time
- Video visits
- On-demand video visits available via facility tablets through the “Visit Now on Demand” system — no in-facility travel required
- Required ID
- Valid government-issued photo ID — driver’s license or Texas DPS ID card
- Official schedule
- Visitation & phones (official) • Schedule PDF: download
Who may visit
- You must be on the inmate’s pre-approved monthly visitation list before you arrive — visitors not on the list are turned away.
- One adult visitor per inmate per visitation day. Children are admitted on a space-available basis.
- Each visitor must present a valid government photo ID at check-in.
- Arrive at least 20 minutes before your scheduled time — late arrivals are denied entry, no exceptions.
Dress code
- No mini-skirts, sleeveless tops, transparent tops, or clothing considered provocative.
- Shorts must be no shorter than 5 inches above the knee.
- Do not bring personal items into the visitation area — leave bags and valuables in your vehicle.
What to bring
- Your valid government-issued photo ID — this is required to enter.
- Your scheduled visit confirmation (printed or on your phone).
- Nothing else: no food, drinks, gifts, or packages are accepted in person at the desk or during visits. Send money through Access Corrections and packages through Access Securepak.
How do I put money on an inmate’s books at the Collin County jail?
Collin County uses Access Corrections — six deposit methods, but no cash or money orders by mail.
| Method | How to use it |
|---|---|
| Online | accesscorrections.com — create an account, search by facility, deposit by card |
| Mobile app | Free Access Corrections app (iOS & Android) — same account, same features |
| Phone | (636) 888-7004 — bilingual agents available |
| Kiosk | On-site in the Detention Facility lobby; also 800+ locations nationwide |
| Retail cash | Register with Cash Pay Today, then pay cash at Dollar General, Family Dollar, Kroger, CVS, or 7-Eleven |
| Commissary packages | Access Securepak — snacks, hygiene, correspondence supplies; ordered from their catalog |
The Collin County Detention Facility does not accept cash, personal checks, or money orders by mail. To send funds, you must use one of the Access Corrections methods above. You’ll need the inmate’s full name and SO number to complete a deposit.
How does inmate phone, messaging, and mail work at the Collin County Detention Facility?
Phone calls and video messaging run through ICSolutions; personal mail goes to an out-of-state scanning address.
- Phone / messaging vendor
- ICSolutions / ViaPath — set up a pre-paid account at icsolutions.com before the inmate calls
- Personal mail address
- [Inmate Full Name], [SO Number]
P.O. Box 247
Phoenix, MD 21131 - Legal / attorney mail
- 4300 Community Ave., McKinney, TX 75071
Mark envelope “LEGAL MAIL” — include inmate name & SO number
All personal mail is scanned electronically and delivered to facility kiosks — the physical envelope never reaches the inmate. That is why the mailing address is in Phoenix, MD (the scanning facility), not McKinney. Write the inmate’s full name and SO number on every piece of mail or it cannot be routed.
What you can send
- New soft-cover books, magazines, and newspapers — from the publisher or distributor only (not used, not hand-delivered)
- Authorized commissary packages through Access Securepak (accesscatalog.com)
- Photos — include a prepaid return envelope if you want them back
What is not allowed
- Used or hardcover books; spiral-bound books; books with explicit or martial arts content
- Greeting cards, postcards, stickers, address labels, magazine clippings
- Blank paper, pens, or pencils (purchase through commissary)
- Cash, checks, money orders, postage stamps, lottery tickets, laminated items, instant photos
- Nothing accepted in person at the front desk
Attorney mail sent directly to 4300 Community Ave. is handled separately and delivered to the inmate unopened — mark the envelope “LEGAL MAIL” clearly on the outside.
How do I bond someone out of the Collin County Detention Facility?
The bond window is open 24/7. New to bail? Read our plain-English guide to how bail works in Texas, then come back for the Collin County specifics.
| Bond type | Cost | Refundable? | Notes |
|---|---|---|---|
| Cash bond | Full bond amount | Yes — returned by the court after the case ends if the defendant appeared as required | Paid at the bond window; most direct route if funds are available |
| Surety bond (bondsman) | Non-refundable fee (typically ~10% of the bond amount) | No | +$15 surety fee for Class B misdemeanor and above; bondsman must be licensed and approved by the county |
| Personal (PR) bond | No payment | n/a | Release on the defendant’s written promise to appear; a judge decides eligibility |
| Pretrial release bond | 3% of bond amount or $20, whichever is higher; non-refundable | No | Requires approval from a judge and Collin County Pretrial Services |
- Bond window location
- 4300 Community Ave., McKinney, TX 75071 — same address as the Detention Facility
- Bond window hours
- Open 24 hours a day, 7 days a week
- Accepted payment
- Cash • Money orders payable to “Collin County Sheriff’s Office” • Cashier’s checks payable to CCSO (bank verification call required before bank closing hours)
- Bond not set yet?
- Magistration runs twice daily (roughly 8–11 a.m. and 2–5 p.m.). The bond amount appears in the inmate search once set.
Release process & timing
Once the bond window processes payment, the Detention Facility begins the release paperwork. The defendant exits through the Detention Facility lobby at 4300 Community Ave. — that is the only exit point. Actual release time varies with the volume of activity at the jail; plan for at least one to several hours after payment before the person walks out. There is no separate release door or back entrance.
Property at release
The one change of clothing retained at booking is returned at release. Any other bulk property (clothing, shoes, bags) must be picked up by a designated person between 6:00–9:00 a.m. daily, on an all-or-nothing basis, by a single designee — you cannot pick up partial property. Valuables (wallet, phone, jewelry) may be picked up at any time by a designee authorized by the inmate, also all-or-nothing. Unclaimed property is donated to charity after 15 days, so act quickly if the inmate is transferred or released without someone collecting items.
How do I get to the Collin County Detention Facility, and where do I park?
The facility is in central McKinney off US-75 — here’s how to get there and what to expect on arrival.
- Address
- 4300 Community Ave., McKinney, TX 75071
- From US-75 (Central Expressway)
- Exit at Eldorado Pkwy or Stacy Rd and head west; Community Ave. runs parallel to US-75 through this corridor. Plugging “Collin County Detention Facility” into Google Maps or Apple Maps gives the most reliable turn-by-turn for your starting point.
- Parking
- Surface parking is available at the facility complex. No fee is typically charged for visitor and bond window parking.
- Lobby & bond window
- Bond window: 24 hours, 7 days. Visitor lobby hours may differ from bond window hours; confirm at (972) 547-5200 before traveling late at night.
The Collin County Sheriff’s Office headquarters, the Detention Facility, and the 24/7 bond window all share the same complex at 4300 Community Ave. You do not need separate addresses for each function — one address, one parking lot.
Security screening
All visitors to the facility go through a security screening before entering. Standard screening procedures apply: no weapons, no prohibited items, and follow all staff instructions. Dress code violations will result in being turned away, so review the dress code in the Visitation section above before you travel.
For courts, bring extra time: the Russell A. Steindam Courts Building (2100 Bloomdale Rd., McKinney) is a separate facility a short drive from the jail. See our DFW court directory for courthouse hours and maps.
Worried about a warrant?
Walking into a jail with an active warrant can get you arrested.
Check for and clear a Texas bench, traffic, or capias warrant before you visit or post bond.
Collin County Detention Facility — frequently asked questions
Where exactly is the Collin County Detention Facility?
The Collin County Detention Facility is at 4300 Community Ave., McKinney, TX 75071. The Sheriff’s Office headquarters and the 24-hour bond window are at the same address. The facility is in central McKinney near the US-75 (Central Expressway) corridor — plug the name into Google Maps for turn-by-turn directions.
How do I find out if someone has been booked into the Collin County jail?
Use the Detention Facility online roster — it updates 24/7 and shows charges, bond amounts, and booking status. Search by the person’s full legal name or SO number. If the roster is temporarily unavailable, call the Detention Bureau at (972) 547-5200 any time.
How fast can someone get out after bond is posted?
After bond payment at the 24-hour window, the Detention Facility processes release paperwork. Actual release timing depends on how busy the jail is at that moment — plan for at least one to several hours. The defendant exits through the lobby at 4300 Community Ave. — there is no separate exit.
Do I need an appointment to visit an inmate at the Collin County Detention Facility?
Yes. You must first be added to the inmate’s pre-approved monthly visitation list, then schedule your visit through ViaPath/ICSolutions at gettingout.com or by calling (972) 547-5224. Arrive at least 20 minutes before your scheduled time — late arrivals are denied. Bring a valid government photo ID. Always confirm in-person visits are open before traveling.
Can I send money to an inmate by mail or drop it off at the jail?
No. The Collin County Detention Facility does not accept cash, checks, or money orders by mail or in person at the front desk. Use Access Corrections: online at accesscorrections.com, via the free mobile app, by phone at (636) 888-7004, at the lobby kiosk, or with retail cash through Cash Pay Today at stores like Dollar General or Kroger.
What address do I mail a letter to an inmate at the Collin County jail?
Personal mail is scanned electronically, so it goes to an out-of-state processing facility — not to McKinney. Address letters: [Inmate Full Name], [SO Number], P.O. Box 247, Phoenix, MD 21131. Legal or attorney mail goes directly to 4300 Community Ave., McKinney, TX 75071 — mark the envelope “LEGAL MAIL.”
What happens to an inmate’s property when they are released?
The one change of clothing kept at booking is returned at release. Other bulk property (bags, extra clothing, shoes) must be picked up by a designated person between 6:00 and 9:00 a.m. daily, on an all-or-nothing basis — only one designee, only one pickup. Valuables (wallet, phone, jewelry) can be released to a designee at any time. Unclaimed property is donated to charity after 15 days, so act quickly.
Is there a published bail schedule for Collin County?
No. Collin County does not publish a fixed bail schedule. A magistrate sets each bond individually at magistration, which is held twice daily (roughly 8–11 a.m. and 2–5 p.m.). The bond amount appears in the inmate search once it has been set. Texas law requires magistration without unnecessary delay and not later than 48 hours after arrest.
Someone was arrested in Frisco — are they at the Collin County or Denton County jail?
It depends on which county the arrest occurred in. Frisco straddles Collin and Denton counties. Frisco police may initially hold someone at the Frisco City Jail (7200 Stonebrook Pkwy, (972) 292-6001), then transfer to either the Collin County Detention Facility (McKinney) or the Denton County jail, depending on where in Frisco the arrest happened. Search both county rosters if you’re unsure.
Have a different question? See more DFW jail, bond & court FAQs.
Talk to a Collin County defense lawyer
If you or a loved one is facing charges in Collin County, L&L Law Group can review the case — free and confidential.