Njeri London
Co-Founding Partner
- Texas Bar No.: 24043266
- Licensed since: 2006
- Law school: Thurgood Marshall School of Law
- Memberships: State Bar of Texas, TCDLA
License Defense
Texas Child Care License Defense
Free, confidential consultation 24/7 across the DFW Metroplex. Call (214) 466-1398.
Quick Answer
Texas child care license defense before HHSC. Abuse/neglect investigations, deficiency citations, license revocation, and reinstatement. Free 24/7 consultation. (214) 466-1398.
Texas HHSC Child Care Matters We Defend
- Initial HHSC investigations — abuse/neglect intakes, ratio violations, supervision lapses.
- Deficiency citations — notice of violation responses and corrective-action plans under Child Care Regulation Handbook.
- Background check failures — criminal-history screening under Human Resources Code Chapter 42.
- Abuse/neglect allegations — Department of Family and Protective Services intake response.
- Foster home, residential, and day care licensing — center-based, family home, and registered home defense.
- Adverse Action / Probation orders — license suspension, probation, evaluation, denial, or revocation defense.
- Mandatory reporting and CPS coordination — duty-to-report obligations under Family Code §261.
- License reinstatement — applications after revocation, suspension, or voluntary surrender.
Possible HHSC Sanctions
HHSC discipline is public, reportable to other state regulators, and can affect both the operation and individuals connected with it:
- Notice of deficiency — citation requiring corrective action.
- Administrative penalty / fine — under Human Resources Code §42.075.
- Probation / evaluation status — heightened oversight, increased visit frequency.
- Adverse action denial — application denied or non-renewed.
- Suspension — temporary closure pending investigation outcome.
- Revocation — license terminated; appeal rights under Administrative Procedure Act.
- Public listing on the HHSC violation database — searchable by parents and competitors.
How We Defend Your Child Care License
A child care defense begins with preserving evidence. HHSC visits are documented in real time — what an investigator sees, photographs, or hears in those minutes becomes the record. We work with operators to preserve attendance logs, daily care records, training files, criminal-background submissions, and supervision schedules from the period at issue.
For Frisco-area child care operators, our office is minutes from the largest concentration of licensed daycare centers in Collin County. We coordinate with center directors, owners, and individual caregivers to build comprehensive defense — including parallel response to CPS investigations under Family Code Chapter 261 when an abuse or neglect intake is involved.
Our Five-Step Defense Process
- 01
Document Preservation + Calendar
You forward the HHSC notice of deficiency or investigation letter. We calendar all response deadlines, preserve attendance logs, training files, criminal-background submissions, supervision schedules, and any photographic or video documentation from the operation.
- 02
Investigation Strategy
We respond to records requests strategically. We coordinate with the center director, individual caregivers, and (where applicable) parallel CPS investigators to control disclosures and avoid contradictory statements that compound exposure.
- 03
Corrective Action Plan / Position Response
Where deficiency citations have issued, we draft corrective-action plans that demonstrate immediate remediation. Where formal investigation is open, we draft Position responses that address every allegation factually with documentary support.
- 04
Negotiation
After HHSC proposes discipline, we negotiate — pushing for deficiency-only outcomes, fines without operational restriction, or probation rather than suspension where the facts permit. License preservation is the priority.
- 05
SOAH Hearing or Reinstatement
If negotiation does not produce an acceptable outcome, we litigate at SOAH. After discipline, we file reinstatement applications when the time period and rehabilitation evidence support it. Coordination with criminal defense is constant where DFPS or law enforcement is parallel-involved.
Texas Professional License Defense Counsel
Reggie London
Co-Founding Partner
- Texas Bar No.: 24043514
- Licensed since: 2005
- Law school: Thurgood Marshall School of Law
- Former: Dallas County District Attorney’s Office
Recent Client Reviews
★★★★★ Average rating 4.8 / 5 · Read all reviews on Google
“The team handled my licensing matter from the first complaint letter through final disposition. They knew exactly what to say and what not to say.”
— Verified Google Review
“Clear advice, prompt responses, and a strategy that protected my career. I'd recommend them without hesitation.”
— Verified Google Review
“Reggie and Njeri walked me through every step. The matter resolved with minimal discipline and no career impact.”
— Verified Google Review
Past results do not guarantee future outcomes. Each case is evaluated on its own facts.
Educational Resource
Background Reading on Texas Child Care License Defense
Frequently Asked Questions
The Texas Health and Human Services Commission Child Care Regulation Division licenses and regulates child care operations under Human Resources Code Chapter 42 and 26 TAC Chapter 745. HHSC investigates abuse/neglect intakes, conducts unannounced inspections, issues deficiency citations, and pursues administrative discipline up to license revocation.
Anonymous calls to the Statewide Intake hotline, parent complaints, mandatory-reporter calls, routine inspection findings, criminal arrests or convictions involving operators or staff, accidents or injuries on premises, and deaths. Most investigations begin with a same-day on-site visit by an investigator.
Initial investigation typically resolves within 30 to 90 days, but disciplinary action and contested matters can run 6 to 18 months. Deficiency citations issued at visit are typically resolved through corrective-action plans within 30 days.
You generally must — under Human Resources Code §42.046, HHSC has authority to enter and inspect at any time during operating hours. Refusing entry is itself a violation. But you can and should call counsel during the visit and avoid making statements without advice.
Texas Statewide Intake is the centralized hotline (1-800-252-5400) for child abuse/neglect reports. Calls are routed to either DFPS (Child Protective Services) or HHSC Child Care Regulation depending on whether the alleged abuser is a caregiver or licensed-operation staff. Both agencies may investigate the same incident in parallel.
Yes, in egregious cases. Allegations involving abuse, neglect resulting in serious injury or death, or major safety violations can result in immediate emergency suspension and subsequent revocation even on a single finding. Less serious allegations typically build cumulatively or trigger probation first.
Notice of deficiency (corrective action), administrative penalty/fine, probation/evaluation status, adverse action denial, suspension, or revocation. All formal actions are public and listed on the HHSC violation database that parents search.
Yes. After Notice of Adverse Action, the operator can request a SOAH hearing under the Administrative Procedure Act. SOAH issues a Proposal for Decision. HHSC adopts a Final Order, which can be appealed to a Travis County district court.
They can run in parallel. If a caregiver is alleged abuser, both DFPS (CPS) and HHSC Child Care Regulation may investigate. Coordination of disclosures across both is essential — statements made to one are typically discoverable in the other.
In some cases, after the prescribed time period and with strong rehabilitation evidence. HHSC reinstatement is discretionary. The operator must demonstrate that the conditions causing revocation have been resolved and that public safety would not be at risk.
Texas Child Care License Defense — Intake Form & Quick Reference
Confidential PDFs you can fill out at home and bring or email to us. No form submission required.
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This website is for general information purposes only and constitutes attorney advertising under the Texas Disciplinary Rules of Professional Conduct. Nothing on this site should be taken as legal advice for any individual case or situation. Past results do not guarantee a similar outcome.